Recognising the best of web & digital and customer experience

Our Spring Awards are all about recognising the best in local government customer experience and web & digital. 

Entries for 2020 will open around July. Keep an eye out on your emails.

The 2020 award categories are still being confirmed, however they should still be similar to last year's, so you can start thinking about what projects and people to nominate:

  • Professional of the Year (one each for CX and Web & Digital)
  • Team of the Year (one each for CX and Web & Digital)
  • Training and Development Award - $3000 professional development grant (one each for CX and Web & Digital)
  • Ultimate Customer Service Centre
  • Best Digital Project

We will also be awarding the Supreme Website and Best Customer Experience awards. These are decided by our web audit and CX mystery shop respectively.

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