The Web Audits and CX Mystery Shop are some of ALGIM’s most valued annual activities for local government.

They provide a snapshot of the local government sector, guidance on where councils can improve, and provide annual rankings.

While ALGIM won't be undertaking the annual, large-scale Web Audit and CX Mystery Shop in 2020, due to COVID-19 restrictions, we welcome requests from those councils who wish to engage ALGIM to undertake an individual web audit or mystery shop for their council.

For more information and pricing, please register your interest.

Register your interest