This webinar is for ALGIM Council / CCO members only.
Telco is easy to treat as a commodity. The contract is signed, the services are running and the bills are being paid. But for councils, telco has a much bigger impact than the monthly cost.
In this webinar, Matt Walton, CEO of independent tech advisory, Dog and Bone, will use the recent work with Councils as a practical case study in looking beyond the telco contract.
Council wanted an independent view of whether its broader telco environment was delivering the best possible value and was fit for what came next.
Matt will explain how he worked with one Council to assess its telco environment across mobility, WAN and connectivity, contact centre and telephony, and how benchmarking helped Council compare options, understand trade-offs and plan for future contract and technology decisions.
He’ll also look at the factors that sit beyond price and how bringing those together can give councils a clearer roadmap for what to retain, improve or change.
The session is designed for council executives, CIOs, IT leaders, CFOs, procurement teams and anyone responsible for telco services or contracts.
Attendees will leave with a clearer understanding of what to review before the next renewal or procurement, how benchmarking can support better decisions, and how to balance cost, capability, risk and future needs.
About the Presenter:
Matt Walton
CEO
Dog and Bone
Matt Walton is CEO of Dog and Bone, an independent technology consulting company focused on making technology work for organisations that improve the world.
For more than a decade, Matt has advised not-for-profits and public sector organisations on IT strategy, operational efficiency and digital innovation, often acting in a CIO advisory capacity.
Clients include Anglicare Victoria, Brotherhood of St Laurence, Australian Red Cross Lifeblood, and local government clients including the City of Casey, City of Glen Eira, City of Greater Bendigo, City of Kingston, Murrindindi Shire Council and Melton City Council.
His approach is grounded in independence, collaboration and practical technology decisions that help organisations deliver greater impact.