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Registrations are now open for the ALGIM annual conference 14-16 November in Wellington

Early bird discounts and group discounts available. Register here.




Archives New Zealand is reviewing the list of protected records for local authorities. Consultation runs to 30 June 2023.

Click here for details.



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ALGIM’s 2022 CX Benchmarking reports available now

Customer Experience Mystery Shop
  • We mystery shopped every council via phone, email and Facebook.
  • We then analysed how your council performed and rated all councils with each other.
  • To find out how you can improve your customer experience, get the comprehensive report.
  • There is a free basic report available.
  • How did your council do?
Find out more
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