Why This Matters for Councils

Supporting Capability in a Busy Council Environment

Council teams work in fast-paced environments where staff need practical skills they can apply immediately.

This initiative supports councils to:

• Deliver consistent service to the community
• Build leadership and communication capability
• Support staff wellbeing and resilience
• Provide ongoing development across teams

Why ALGIM is Offering This to Members

A New Capability Development Opportunity for ALGIM Members

ALGIM is committed to supporting capability development across the local government sector.

Through this initiative, member councils can access:

• Discounted member pricing
• Organisation-wide access for staff
• Flexible learning that fits into the workday
• A scalable development solution across departments

Why Councils Are Using This Learning Resource

Why Councils Are Using LearningPlanet

Consistent Capability Across Teams

Cost-Effective and Scalable

Built for Real Workdays

Designed for Local Government

• Create a shared approach to service and communication
• Build consistent behaviours across departments
• Support organisational standards

• One solution for the whole organisation
• No need to run frequent external workshops
• Works for councils of all sizes

• Short learning sessions
• Easy to use in team meetings
• Supports just-in-time learning

• Relevant to public-facing roles
• Practical workplace scenarios
• Supports everyday council work

Key Capability Areas for Councils

Skills That Support Council Teams

Service and Communication

• Customer service
• Communication skills
• Conflict management

Leadership and Wellbeing

• Leadership development
• Coaching skills
• Stress and resilience

Culture and Compliance

• Te Reo Māori awareness
• Health and safety
• Cybersecurity

How Councils Are Using This Resource

How Councils Are Using LearningPlanet

Frontline Staff

• Supporting positive customer interactions
• Managing difficult situations
• Improving communication

Team Leaders

• Running short team learning sessions
• Coaching staff
• Supporting performance conversations

Managers

• Building leadership capability
• Supporting staff development
• Strengthening team culture

Organisation-Wide

• Onboarding new staff
• Supporting capability frameworks
• Providing consistent development across teams

How to Access This Member Benefit

How Your Council Can Access This Learning Resource

1. Contact ALGIM
2. Discuss your council needs
3. Set up access for your team

Contact ALGIM