Menu
Log in




Frequently Asked Questions

What is the ALGIM AI training offer?

ALGIM has partnered with Synapsys to provide members with access to a range of certified AI training courses. The offer is designed to help councils build practical AI capability across different roles, teams and levels of experience.

Who is the training for?

The courses are suitable for people working across a range of council functions—not only ICT and digital roles. Learning pathways are available for areas such as strategy and policy, data and business intelligence, customer experience, communications and marketing, cloud technology, architecture and user experience.

Do I need technical AI knowledge to participate?

Not necessarily. Some courses provide an accessible starting point for people who are relatively new to AI, while others are designed for learners with more specialised or technical responsibilities. The course information will help you identify the appropriate level.

How do I choose the right course?

Consider your current role, existing knowledge and what you would like to be able to do after completing the training. ALGIM’s example learning pathways can help you identify relevant options, and you can contact us if you would like help selecting a course.

Can councils create learning pathways for different teams?

Yes. The flexible course range allows councils to select different certifications for different roles or combine courses into a broader organisational capability journey.

Is the training suitable for councils of all sizes?

Yes. Councils can begin with one learner, support a group of staff or develop a wider learning pathway over time. This provides flexibility to match the training with each council’s priorities, resources and level of AI maturity.

How is the training delivered?

The courses are completed online, allowing learners to work through the material alongside their existing responsibilities. Full information about access, course structure and learning requirements is provided before enrolment.

How much time will I need to complete a course?

The expected learning commitment varies by course. Check the individual course information for indicative study hours, assessment requirements and the period available for completion.

What support is available to learners?

Learners receive access to the course resources and the support available through Synapsys. Details of the learning platform, technical assistance and any additional learner support will be provided as part of the enrolment information.

Will I receive a certification?

Yes. Learners who successfully complete the relevant course and assessment requirements will receive the associated AI certification.

Can several people from the same council enrol?

Yes. Councils can enrol individual staff members or discuss options for developing capability across a team or wider group.

How much do the courses cost?

Pricing is available with the information for each course. ALGIM members should follow the ALGIM registration process to access the offer and applicable member arrangements.

Can my council use a purchase order?

Yes. ALGIM can accommodate council purchasing processes, including purchase orders and invoicing. Relevant details can be provided when you register.

How do I register?

Complete the online registration form and we will then confirm the next steps and provide the information needed to complete your enrolment.

What happens after I register?

You will receive confirmation of your registration, followed by information about enrolment, payment, course access and getting started.

Who can I contact if I still have questions?

Please contact the ALGIM team if you need help choosing a course, arranging training for several people or understanding the registration process.

    Powered by Wild Apricot Membership Software