Build capability in priority roles

Develop relevant AI capability across the roles and disciplines where it matters most, connecting learning with practical local government work.

Prepare leaders to guide responsible adoption

Equip leaders to make sound decisions, establish appropriate guardrails and guide organisational change with confidence.

The pathway includes learning options for different roles, capability levels and council sizes, making it possible to start at the right level and grow capability over time.

Flexible, recognised learning

The pathway provides:

• Flexible, self-paced learning.
• Options for foundational, specialist and leadership capability.
• Learning mapped to local government roles and needs.
• A strong focus on responsible AI practice.
• Industry-recognised AI CERTs credentials.
• Exclusive access and pricing for ALGIM members.

Which AI training is right for me or my team?

If you work in a council digital, information, or data role, you may be exploring how AI can support better use of data, more efficient digital services and secure, scalable technology solutions.

Depending on your role and development goals, these certifications may be relevant:

• AI+ Data Practitioner
  For data professionals who want to build practical skills in data science, machine learning and predictive analytics to solve real-world organisational challenges.
• AI+ Business Intelligence Practitioner
  For professionals who want to use AI-powered analytics to turn data into actionable insights and support better strategic decision-making.
• AI+ Cloud Practitioner
  For technology professionals who want to integrate, deploy and manage AI solutions within scalable cloud environments.
• AI+ AI Architect Practitioner
  For technical professionals who want to design, build and deploy scalable AI systems using advanced AI technologies and frameworks.

If you work in a council customer, community or engagement role, you may be exploring how AI can support better service delivery, stronger community connections and more responsive, personalised experiences.

Depending on your role and development goals, these certifications may be relevant:

• AI+ Customer Service Practitioner
  For customer service and CX professionals who want to use AI and automation to improve service delivery, personalise customer experiences and build trust through responsible AI practices.
• AI+ Marketing Practitioner
  For marketing and communications professionals who want to use AI, automation and customer insights to create more targeted campaigns, strengthen engagement and improve results.
• AI+ Prompting Fundamentals
  For professionals who want to build practical skills in creating and refining effective prompts to get more useful results from generative AI tools.
• AI+ UX Designer Practitioner
  For UX, digital and service design professionals who want to use AI to create, prototype and personalise user experiences while applying responsible and ethical design practices.

If you work in a council strategy, policy or planning role, you may be exploring how AI can support better analysis, stronger decision-making and planning for different futures.

Depending on your role and development goals, these certifications may be relevant:

• AI+ Policy Maker Practitioner
  For policy and strategy professionals who want to use AI to support policy development and decision-making while strengthening fairness, transparency and responsible governance.
• AI+ Data Practitioner
  For data professionals who want to build practical skills in data science, machine learning and predictive analytics to solve real-world organisational challenges.
• AI+ Business Intelligence Practitioner
  For professionals who want to use AI-powered analytics to turn data into actionable insights and support better strategic decision-making.
• AI+ Government Fundamentals™
  For those involved in strategic or long-term planning who want to explore how AI can help assess possible futures, risks and opportunities.

These are examples rather than prescribed pathways. The right option will depend on your responsibilities, current knowledge and what you or your team want to achieve.