This IT Satisfaction Benchmark and Insights webinar presents a clear case for the importance of quantifying business perceptions of IT value and satisfaction, and how these perceptions affect your ability to achieve outcomes. We will present benchmarking results from the recent ALGIM Local Government satisfaction surveys and describe a simple and proven approach to improve perceived value and satisfaction so that you and your team are accepted as Business Partners.
Presenter: Scott Adams
Principal Consultant, Effectus
Scott is an experienced Principal Consultant, with 25 years working for New Zealand and Australian organisations in senior management roles. Scott has been working with Local Government IT nationally for the last eight years and at last count has worked with 25 Councils.
ALGIM is proud to have 100% of councils as members. Charities Commission number CC 53472
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