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Training and Workshops

ALGIM provides a range of training opportunities and workshops run by experts to help your team operate at their best.

We currently have the following available, plus with our extensive contacts and resources, we can work with your organisation to provide tailored training on any local government topic.


Upcoming events

    • 3 Mar 2026
    • 31 Mar 2026
    • 5 sessions
    • Microsoft Teams
    Register

    AI is a powerful tool transforming how local government delivers services, engages communities and improves operations. This masterclass series equips leaders – regardless of technical background – with the skills to guide AI decision-making and strategy. Through clear language and practical examples, it explores emerging AI trends, leadership approaches and leveraging the power of your own AI – Adaptive Intelligence.

    Masterclass Guide: Futurist Dave Wild

    Dave Wild is the author of Futurework – A Guidebook for The Future of Work. Living on the edge of the world in Aotearoa New Zealand, Dave has presented on stages and screens across the globe from San Francisco to South Auckland to Sydney.

    As a Futurist he’s inspired and guided audiences at industry conferences, government meetings and team events for clients such as Microsoft, Xero, Digital Public Service, Auckland Council, Wellington City Council and ALGIM. Dave inspires audiences with future insights and tools that open minds to new possibilities ahead.

    Masterclass Schedule:

    • Tue 3 Mar #1: AI FoundationsExplore the fundamentals of AI and local government possibilities
    • Tue 10 Mar #2: AI InnovationLearn how to accelerate progress with practical AI experiments
    • Tue 17 Mar #3: AI StrategyUnderstand the strategic limitations and power of AI systems
    • Tue 24 Mar #4: AI IntegrationAdvance with AI integrated into daily workflows and services
    • Tue 31 Mar #5: AI LeadershipLead collaborative teams working alongside AI agents

      Cost:

      • $499 + GST per person for the full series of five masterclasses
      • Teams: $199 + GST for the full series per second or more places booked by the same organisation

      Masterclass Details:

      • Timing: 5 x weekly sessions run from NZDT 2:00pm to 3:00pm / AEDT 12:00pm to 1:00pm / AWST 9am to 10:00am
      • Content: Masterclasses designed to maximise impact and learning outcomes

      • Certification: Certificate of Completion possible for completing full series and questionnaire

      • Resources: Presentation download + recording of first 30 min available for a limited time

      • Platform: Microsoft Teams
      • You will need a microphone and webcam/video as interaction with others on the course is beneficial and encouraged.
      • You will need a quiet space so there are no distractions for the participants.
      • You will receive an email with a link to each session.


      Contact us 

      • 8 Apr 2026
      • 29 Apr 2026
      • 4 sessions
      • Microsoft Teams
      Register

      Course Overview:

      Clear communication is one of the most powerful tools councils have to build connection with their communities, strengthen reputation, and inspire action.

      In this interactive workshop, you’ll learn practical techniques to make your writing faster, clearer, and more effective for local government audiences. Through real-world council scenarios, group discussions, and hands-on exercises, you’ll practise planning and editing your messages for maximum clarity and impact. You’ll explore how to write in your council’s brand voice, simplify complex information, and create content that builds trust and inspires action.

      By the end of the course, you’ll be equipped with:

      • A practical framework for planning and reviewing your writing
      • Tools to edit for clarity, conciseness, and Plain English
      • Strategies to communicate with transparency and professionalism
      • Confidence in creating digital and print messages that connect with residents, iwi, and community groups


      Course Information:

      • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
      • You will need a quiet space so there are no distractions for the participants.
      • You will receive an email with a link to each sessions
      • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.
      • Sessions are limited to 6 - 15 participants.
      • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.


      If you have any issues, please contact training@algim.org.nz


      Any registrations made after 2pm on the day prior to the commencement of this training must be followed up by an email to admin@algim.org.nz

      • 14 Apr 2026
      • 28 Apr 2026
      • 3 sessions
      • Microsoft Teams
      • 13
      Register

      Engaging Effectively with Your Stakeholders

      Whether you're managing change, driving a policy shift, or leading delivery, your ability to identify, understand and engage stakeholders will shape your success.

      This interactive, evidence-informed workshop builds practical confidence and capability across the full engagement cycle from mapping and analysis to communication and follow-up. You'll work on real-world examples, discuss the value of AI and leave with tools you can use straight away.

      Facilitator Bio 

      Laurna Munro is a facilitator and consultant with deep, real-world experience working across councils, local authorities, and central government. She supports leaders and teams who work in complex environments where decisions are visible, trade-offs are real, and trust matters. Her work focuses on helping people engage more clearly with stakeholders, so decisions are better informed and easier to deliver.


      Participants will learn how to

      • Identify and prioritise stakeholders who can influence outcomes
      • Choose the right level and approach to engagement for different contexts
      • Navigate competing interests and difficult conversations
      • Identify and evaluate a range of actions that can be used to build stakeholder engagement
      • Develop a customised stakeholder engagement strategy for a key stakeholder.


      Who this course is for

      Anyone working with internal or external stakeholders as part of their role. No prior stakeholder engagement training is required.


      Laurna designs and delivers practical learning that strengthens judgment, lifts trust and improves how people work with others. She is known for translating complex issues into clear, usable tools and for creating learning spaces where people can think, test ideas, and leave with actions they can apply immediately.


      Course Information

      Platform: Microsoft Teams

      Equipment Needed

      • A working microphone.
      • A webcam/video, as interaction with others is necessary and strongly encouraged.
      • A quiet space to avoid distractions for yourself and other participants.

      Access & Sessions

      • You will receive an email with a link to each session.
      • We recommend logging in 10 minutes before the start time to ensure everything is working correctly.

      Registration Details

      • Sessions are limited to 8-16 registrants.
      • If minimum numbers aren’t met, we’ll postpone the course and transfer all registrations to the next intake.


      If you have any issues, please contact training@algim.org.nz


      Any registrations made after 2pm on the day prior to commencement of this training must be followed up with an email to admin@algim.org.nz

      • 20 Apr 2026
      • 29 Apr 2026
      • 4 sessions
      • Microsoft Teams
      • 8
      Register

      This intermediate level course is designed for those who already understand core concepts relating to information and records management, and are charged with the management of information assets (whether paper-based or digital).


      The course explores the ideas around information being an asset, how we can understand what information assets we hold (through development of an information asset register), and how managing information assets can improve information management within your local authority.


      About our presenter Kerri Siatiras, Siatiras Consulting

      Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.


      Online sessions – all run from 9:00 AM - 10:30 AM

      • Session 1 Introduction to information assets
      • Session 2 Developing an information asset register
      • Session 3 Managing our information assets
      • Session 4 Using an information asset register to support business activities


      What you need to know

      • We will use Microsoft Teams as the platform.
      • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
      • You will need a quiet space so there are no distractions for the participants.
      • Sessions are limited to 4 - 8 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
      • You will receive an email with a link to each session.
      • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.


      For any questions, please contact training@algim.org.nz

      Any registrations made after 2pm on the day prior to the commencement of this training must be followed up by an email to admin@algim.org.nz

      • 20 Apr 2026
      • 24 Apr 2026
      • 2 sessions
      • Microsoft Teams
      Register

      This workshop is designed for those that have already completed the ALGIM course Disposal of Local Authority Information and Records and are in the midst, or about to start implementation of the disposal schedule.


      The focus will be on the practical interpretation and overarching implementation processes for the ALGIM disposal schedule.


      About our presenter Kerri Siatiras, Siatiras Consulting

      Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.


      Online sessions – all run from 1:00 PM - 2:30 PM

      • Revisit how to read and understand the schedule
      • Revisit how to customise the schedule
      • Setting up your own ”implementation version”
      • Tips for mapping the disposal schedule to your taxonomy/classification structure
      • Implementation process overview
      • Exploring real world scenarios (these will be based on queries submitted by those registered prior to the workshop)


      What you need to know

      • Prerequisite: Please make sure that you have already completed the ALGIM Disposal of Local Authority Information and Records course.

      • Please ensure you have the latest version of the ALGIM Disposal Schedule module (BP06) downloaded and available for use.

      • Please supply us with questions/queries/issues you are facing with disposal implementation presently. Send your questions/queries/issues to service@algim.org.nz at least two days before the course begins so we can discuss at the workshops.


      • We will use Microsoft Teams as the platform.

      • You will need a quiet space so there are no distractions for the participants.

      • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.

      • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.

      • You will receive an email with a link to each session.

      • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.


      For any questions, please contact service@algim.org.nz

      • 21 Apr 2026
      • 24 Apr 2026
      • 4 sessions
      • Microsoft Teams
      • 10
      Register

      You will learn key principles of Information Architecture for the governance of information within Microsoft 365.

      This course will take you through a process of developing an Information Architecture from discovery and strategy to embedding Information Architecture into your business. It considers how Information Architecture is used in an Information Management context.

      On this course we will explore how Information Architecture is practically applied the Microsoft 365, considering factors such as hubs, sites, structures, columns, content types and term sets.

      During the course you will get the opportunity to work through a scenario based on real life information architecture development projects.

      The course is best suited for practitioners who have some working knowledge of Microsoft 365, particularly SharePoint and Teams. For those unfamiliar with Microsoft 365 we recommend you attend the Microsoft 365 SharePoint Fundamentals or Microsoft 365 SharePoint Super User training before joining this course.


      About our presenter Kunal Kankariya, Leadership Through Data


      Kunal joined LTD in 2020 and is the creator of our Microsoft 365 Information Privacy & Protection Training – All You Need to Know. Kunal Kankariya, is a Microsoft 365 Solution Architect and a Microsoft Certified Trainer offering 11+ years’ experience in comprehensive architecture and adoption of Microsoft 365 Solutions. An attentive collaborator and communicator from project conception to completion. I am creative in devising solutions to improve business operations and meet clients’ technical needs maximizing the Microsoft product capabilities and minimizing customisations. I am a seasoned team leader possessing the technical and interpersonal skills to provide exceptional project guidance to delivery and business adoption. I am a Microsoft certified expert and a prolific speaker at various events on evolving Microsoft technologies


      Course outline:

      Section 1

      • Introduction to Information Architecture
      • Planning and governance
      • Understanding organisational context: governance, strategy, current state
      • Conducting Information Audits
      • Embedding Information Architecture governance

      Section 2

      • Introduction to information design
      • Principles of Information Architecture
      • M365 strategic design decisions
      • Documenting designs

      Section 3

      • Practical application of Information Architecture to Microsoft 365
      • Hands on build using M365 design feature
      • Avoiding common design errors

      Section 4

      • Testing Information Architecture
      • Implementation strategies for Information Architecture
      • Migration strategies for Information Architecture
      • Monitoring, reporting and compliance

      Section 5

      • Business as usual Governance
      • Roles and responsibilities for IT, Information Management, Data managers etc
      • Sustainability and the Microsoft 365 evergreen model


      What you need to know

      • CPD Points: 18
      • Course level: Intermediate
      • Platform: Microsoft Teams will be used for this training session. You will receive a Teams Meeting link prior to the training date. 
      • PrerequisitesThis is an advanced Microsoft 365 course and assumes you are already:  
        • Familiar with using Microsoft 365 for file storage including SharePoint (if not, please see our Microsoft 365 SharePoint Super User Training Course) 
        • Familiar with editing document metadata (properties) in SharePoint (if not, please see our Microsoft 365 SharePoint Super User Training Course) 
        • Familiar with information life cycles and records management in general terms (if not, please see our Records Management Training Course)
      • Sessions are limited to 3 - 10 participants. If minimum numbers aren’t met, we’ll postpone and reschedule the session.
      • We recommend you log in ten minutes before the training session starts to ensure there are no tech issues.
      • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
      • You will need a quiet space so there are no distractions for the participants.


      For any questions, please contact service@algim.org.nz

      • 30 Apr 2026
      • 1:00 PM - 3:00 PM
      • Microsoft Teams
      Register

      Course overview

      • Neurodiversity describes the broad range of neurological differences among individuals, including neurodivergent and neurotypical people. By understanding and supporting these differences, organisations can uncover a wealth of untapped potential and diverse perspectives.
      • Neurodivergence is a reality for 6-8% of the adult population. Despite this, many neurodivergent employees feel unsupported or disconnected from their workplace. For any organisation to thrive, it’s crucial to create a space where all employees feel accepted and have the resources they need.
      • Each neurodivergent employee is different, but they may have alternative ways of working, such as heightened focus on detail, sensitivity to stimuli, or fluctuating attention levels. Recognising these traits and using them as opportunities can enhance team collaboration and innovation.
      • Creating an inclusive workplace means celebrating the diverse ways that brains work. Supporting neurodivergent employees through practical solutions not only benefits them but strengthens the collective potential of the entire team.


      Workshop Details

      The workshops will cover the following topics:

      • Understanding Neurodiversity: Gain insights into how neurodivergence, including Autism, ADHD, and learning differences, can manifest in the workplace.
      • The 6-S Support Plan: A practical framework to tailor your support to different neurodivergent needs in areas like communication, emotional support, sensory preferences, and structure.
      • For Leaders: Supporting Neurodivergent Talent: Learn how to adapt leadership and team management practices to maximise the potential of all employees.
      • Creating an Inclusive Culture: Foster a culture that values diversity and promotes acceptance and understanding.


      What you need to know

      • We will use Microsoft Teams as the platform.
      • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
      • You will need a quiet space so there are no distractions for the participants.
      • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
      • You will receive an email with a link to each session.
      • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.

      For any questions, please contact training@algim.org.nz

      Any registrations made after 2pm on the day prior to the commencement of this training must be followed up by an email to admin@algim.org.nz

      • 1 May 2026
      • 9:30 AM - 1:00 PM
      • Microsoft Teams
      Register

      Microsoft Copilot is a powerful AI tool designed to revolutionize the way we work. The real opportunity is to not only transform personal productivity, but lift the capability of an entire organization.

      Copilot sets a new baseline, one where every employee gains the skills to write, design, code, analyse data, and more, amplifying expertise and taking work from good to exceptional.

      In this course, created specifically for information managers, you’ll gain a solid understanding of how to handle compliance aspects of Microsoft 365 Copilot’s functionalities through the Microsoft Pivot Compliance Portal.

      This course will enable you to strategically integrate Microsoft 365 Copilot into your information management processes to ensure its compliant use within your organization.

      About our presenter Andrea McIntosh, Leadership Through Data

      Andrea has worked in information and technology management for over two decades. As an experienced Information Manager, mainly in the public records space, she brings extensive experience in strategy, information and data architecture, and project delivery. As a skilled trainer and business coach, she shares her passion for information and records management and empowers others around her.  Increasing stakeholder engagement and bringing people along on the journey, while delivering pragmatic solutions with sustainable information management at the heart of them is always the aim. Andrea is also actively involved in the development of IM standards and delivery of support to the sector in this space.

      Course outline

      • Introduction 
      • What is Microsoft 365 Copilot? 
      • Microsoft 365 Copilot Overview 
      • Data, Privacy & Security For Microsoft 365 Copilot 
      • Get Ready For Microsoft 365 Copilot 
      • Microsoft 365 Copilot Settings Configuration 
      • Microsoft 365 Copilot Configuration For Teams Meetings 
      • Microsoft 365 Copilot Interactions Audit 
      • Microsoft 365 Copilot eDiscovery 
      • Microsoft 365 Copilot Data Retention 
      • Microsoft 365 Copilot Communication Compliance 
      • Wrap Up


      What you need to know

      • CPD Points: 6
      • Course level: Foundation
      • Platform: Microsoft Teams will be used for this training session. You will receive a Teams Meeting link prior to the training date. 
      • Sessions are limited to 5 - 10 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
      • We recommend you log in ten minutes before the training session starts to ensure there are no tech issues.
      • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
      • You will need a quiet space so there are no distractions for the participants.


      For any questions, please contact service@algim.org.nz

      • 4 May 2026
      • 18 May 2026
      • 7 sessions
      • Microsoft Teams
      • 6
      Register

      This beginner course is designed for those who are new to information management and the specific requirements relating to the management of information and records in local authorities.

      The course explores all the basics of information management across both the physical, and digital environments, from creation through to disposal.  It also covers the role IM practitioners play in their organisation, and how good IM contributes to and supports the overall functions and goals of the local authority.

      The course is divided into seven modules of 90 minutes each.  Each module is delivered online with its own workbook which is sent out to participants beforehand.  There is also a small amount of homework to be done between modules to support learning.

        About our presenter Kerri Siatiras, Siatiras Consulting

        Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.


        Online sessions – all run from 9:00am – 10:30am

        • Session 1 - course overview, defining IM and record-keeping
        • Session 2 - legislation and standards
        • Session 3 - storage and handling, disaster recover and business continuity planning
        • Session 4 - creation and control using classification structures, physical file management
        • Session 5 -  metadata, email management, databases
        • Session 6 - shared network drives, electronic document management systems, digitisation
        • Session 7 - managing non-current information, disposal of information, local authority archives.


        What you need to know

        • We will use Microsoft Teams as the platform.
        • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
        • You will need a quiet space so there are no distractions for the participants.
        • Sessions are limited to 4 - 8 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
        • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
        • You will receive an email with a link to each session.
        • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything


        For any questions, please contact training@algim.org.nz

        Registrations made after 2pm on the day prior to commencement of this training must be followed up with and email to admin@algim.org.nz

        • 4 May 2026
        • 20 May 2026
        • 7 sessions
        • Microsoft Teams
        • 8
        Register

        This introductory level course is designed for those who are new to information and records management in any sector, who want to get to grips with information management best practice, or those who want to understand more about the 'why' of information management and what it involves.

        The course explores all the basics of information and records management across both the physical, and digital environments. It also covers the role information and records professionals play in their organisation, and how good information management contributes to their organisation's success.

        The course is divided into seven modules of 90 minutes each. Each module is delivered online with its own workbook which is sent out to participants beforehand. There is also a small amount of homework to be done between modules to support learning.

        The course covers the following:

        • Session 1 - course overview, defining IM and record-keeping
        • Session 2 - legislation and standards
        • Session 3 - storage and handling, disaster recovery and business continuity planning
        • Session 4 - creation and control using classification structures, physical file management
        • Session 5 - metadata, email management, databases
        • Session 6 - shared network drives, electronic document management systems, digitalisation
        • Session 7 - managing non-current information, disposal of information, archives 


        About our presenter Kerri Siatiras, Siatiras Consulting

        Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.

        What you need to know:

        • We will use Microsoft Teams as the platform.
        • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
        • You will need a quiet space so there are no distractions for the participants.
        • Sessions are limited to 4 - 8 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
        • You will receive an email with a link to each session.
        • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.


        If you have any issues, please contact service@algim.org.nz

        • 4 May 2026
        • 20 May 2026
        • 6 sessions
        • Microsoft Teams
        • 25
        Register

        Course Overview:

        Design Thinking is a human-centered process used for solving complex problems and creating positive change. It encourages organizations to focus on the people they’re creating for, leading to better products, services, and processes. Design Thinking is a highly collaborative process that successfully draws on the input of project teams, stakeholders and the people you’re designing for.

        This interactive online Design Thinking Fundamentals course will equip you with the Design Thinking mindset, tools, and skills to kick-start bold innovation and problem solving within your organisation. The ‘learn by doing’ course consists of 6 sessions, focusing on the key stages of Discover, Define, Develop & Deliver. You’ll be working in teams on a live challenge with the guidance and support of a highly experienced Design Thinking specialist. At the conclusion of the course you’ll receive access to tools and templates to use in your place of work and have ongoing access to resources from the global DesignThinkers Academy network.

        DesignThinkers Academy are globally renowned educators of Human Centred Design & Service Design based in Amsterdam with a network spanning 25 independently run locations around the world.


        Course Outcomes:

        By the end of this training course participants will understand and learn about:

        1. Research helps us better understand other people’s perspectives and experiences around your challenge topic. Learn how to craft interview questions and then conduct actual interviews & experience how powerful and insightful an effectively conducted interview can be.
        2. Sense-making is the process of grouping the information that we’ve gained from the interviews and identifying themes from across the range of people, based on their experiences, beliefs and values. For this stage we use a Persona Empathy Map, cumulating in a summary list of the key Gains (Goals) & Pains (Barriers).
        3. Personas are used as the basis for Journey Mapping. Finding out about the objectives, behaviour, attitudes of people is very important for developing improvements or innovations of the services provided.
        4. Journey Mapping allows us to get a deeper insight into customer (or users) needs, perception, experience and motivation. It will answer questions like: What and why are people really trying to achieve? How are they trying to achieve this? What are they experiencing, feeling, while trying to reach the desired outcome?
        5. Challenge Reframing using a ‘How Might We’ sheet provides singled minded clarity on the problem that we are looking to solve and what impact solving this will have.
        6. Ideation is the process of exploring a multitude of different creative territories to help us solve the challenge. For this stage we use a variety of approaches & tools individually & then as a team for the all-important co-creation process.
        7. Prototyping is done to be able to test a service concept in a ‘low tech’ environment with relevant stakeholders. Prototyping can be done by building artefacts from cardboard or paper or by using Lego or role playing.


        About the Presenter:

        Darryl McClay


        Darryl is a managing partner of DesignThinkers Academy ANZ & the Design Lead at The Cause Collective, a social impact organisation.

        He brings over 30 years of experience in the creative services sector with the last 8 of those as a facilitator coach of Design Thinking practices across New Zealand, Australia and Europe. He works with government agencies, multi nationals, local enterprises & purpose led organisations helping them build Human Centred Design capabilities to create better outcomes. In his role as Design Lead at social impact org The Cause Collective he applies his design thinking expertise to help the Māori & Pasifika communities living in South Auckland to improve their prospects and outcomes across education, health and financial security.


        Course Information:

        • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
        • You will need a quiet space so there are no distractions for the participants.
        • You will receive an email with a link to each sessions
        • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.
        • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.


        Registration Details
        Sessions are limited to 10 - 25 registrants


        For more information, please contact training@algim.org.nz


        Registrations made after 2pm on the day prior to commencement of this training must be followed up with an email to admin@algim.org.nz

        • 5 May 2026
        • 6 May 2026
        • 2 sessions
        • Microsoft Teams
        Register

        Course Overview:

        Learn the practical techniques of good writing to write professionally and save time for you and your readers. Improve your business writing with plain-language tools and strategies that you can use in short emails, strategic reports, and everything in between.


        This workshop is our most popular and sets strong foundations for communicating clearly.


        The content is consistent with both:

        • the well-known Write Plain Language Standard
        • the international ISO Plain Language Standard 24495.


        Skills you’ll gain on the day

        In one day, you’ll gain the techniques and tools to:

        • understand your readers’ needs and how to meet them
        • follow a writing process that saves time (for you and your colleagues)
        • structure your writing so that your ideas are clear and main messages are obvious
        • write clear, well-structured sentences that are concise and accurate
        • use a professional (and human) tone to connect with your readers and get them on your side
        • design the layout so that readers can access your content more easily


        Who this training is for

        Anyone who writes regularly for work will gain plain language communication skills they can apply to:

        • any business or government document
        • communication with colleagues or customers.


        This workshop is also ideal for anyone who wants their writing to meet the Plain Language Act 2022.


        About the Presenter:

        Penny Maxwell


        Penny empowers people to improve their writing and communication with clear, practical guidance. She delivers workshops, coaching and online learning, always focused on helping learners understand their audience and apply plain language. 


        With more than 20 years of experience teaching adults in New Zealand and overseas, she brings strong cultural awareness and a commitment to accessibility. She values working in a purpose driven organisation that supports social justice. 


        Penny has particular strengths in presentation skills, business writing essentials and email essentials.


        Course Information:

        • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
        • You will need a quiet space so there are no distractions for the participants.
        • You will receive an email with a link to each sessions
        • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.
        • Sessions are limited to ...
        • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.


        For more information, please contact training@algim.org.nz


        Registrations made after 2pm on the day prior to commencement of this training must be followed up with an email to admin@algim.org.nz

        • 5 May 2026
        • 28 May 2026
        • 8 sessions
        • Microsoft Teams
        • 28
        Register

        Engaging effectively with Maori is a core capability for local government in Aotearoa New Zealand. This Essentials Series supports council staff and leaders to build confidence, understanding, and practical skills to engage meaningfully with Maori communities in ways that are respectful, culturally safe, and fit for purpose.

        This programme goes beyond theory to focus on what good engagement looks like in practice, helping participants move away from token consultation and towards genuine, mana-enhancing relationships.


        Meet our Facilitator:

        Claudia FalEtolu

        Claudia Faletolu (Ngāpuhi) is a highly experienced Learning & Development, Organisational Development, HR, and Māori Strategy practitioner with over 19 years’ experience working across the public sector.

        Grounded in her whakapapa and guided by the principle of whakawhanaungatanga, Claudia specialises in helping organisations build authentic, inclusive environments where people feel safe to engage with Te Ao Māori. Her work focuses on breaking down fear and uncertainty, strengthening cultural confidence, and translating strategic intent into practical, everyday action.

        Claudia has worked with senior leaders, teams, and organisations across local and central government, supporting cultural capability, leadership development, and organisational transformation. She is known for her relational approach, practical facilitation style, and ability to hold complex conversations with care and clarity.

        Her mahi is driven by integrity, authenticity, and a deep commitment to supporting equitable outcomes for Māori and for all communities in Aotearoa New Zealand.


        Course Information

        Platform: Microsoft Teams

        Equipment Needed

        • A working microphone.
        • A webcam/video, as interaction with others is necessary and strongly encouraged.
        • A quiet space to avoid distractions for yourself and other participants.

        Access & Sessions

        • You will receive an email with a link to each session.
        • We recommend logging in 10 minutes before the start time to ensure everything is working correctly.
        • Interactive discussions, practical examples, and applied activities

        • Optional reflection resources and suggested reading between sessions

        Registration Details

        • Sessions are limited to 18-30 registrants.
        • If minimum numbers aren’t met, we’ll postpone the course and transfer all registrations to the next intake.


        If you have any issues, please contact training@algim.org.nz

        • 5 May 2026
        • 6 May 2026
        • 2 sessions
        • Microsoft Teams
        • 7
        Register

        SharePoint is the technology the powers all file storage in Microsoft 365 including OneDrive, SharePoint and Teams. As an administrator or manager it is important to understand the structure and features of SharePoint Online to enable your organisation to maximise the benefit of files in the Microsoft 365 Cloud.

        This course has been designed to give you a thorough understanding of the basic SharePoint building blocks plus experience and understanding of creating a SharePoint Architecture.

        About our presenter Andrea McIntosh, Leadership Through Data

        Andrea has worked in information and technology management for over two decades. As an experienced Information Manager, mainly in the public records space, she brings extensive experience in strategy, information and data architecture, and project delivery. As a skilled trainer and business coach, she shares her passion for information and records management and empowers others around her.  Increasing stakeholder engagement and bringing people along on the journey, while delivering pragmatic solutions with sustainable information management at the heart of them is always the aim. Andrea is also actively involved in the development of IM standards and delivery of support to the sector in this space

        Course outline:

        Admin Centres 

        • Introduction to the M365 Admin Centre
        • Admin Centre Exercises  

        Document Libraries 

        • Columns and Termstore
        • Advanced View Syntax and Alerts
        • Advanced Settings
        • Document Sets
        • Document Library Exercises  

        Content Types & Templates 

        • Overview
        • Content Type & Template Exercises        

        Lists 

        • List Creation and Editing Methods
        • Using a List in Excel
        • Legacy Apps
        • Other Legacy Functionality
        • List Exercises 

        Advanced Permissions 

        • Breaking Permissions & Sharing Settings
        • Creating New Groups
        • Creating New Levels
        • External Users
        • Exercises  

        Pages, Templates & Dynamic Web Parts 

        • Overview
        • Page Exercises  

        Workflows & Automation 

        • Overview: Power Automate
        • Overview: Approval Centre
        • Exercises using built-in Workflows
        • PowerApps Exercises 


        What you need to know

        • CPD Points: 6
        • Course level: Intermediate
        • Platform: Microsoft Teams will be used for this training session. You will receive a Teams Meeting link prior to the training date. 
        • Sessions are limited to 6 - 10 participants. 

          If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.

        • We recommend you log in ten minutes before the training session starts to ensure there are no tech issues.
        • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
        • You will need a quiet space so there are no distractions for the participants.


        For any questions, please contact training@algim.org.nz


        Registrations made after 2pm on the day prior to commencement of this training must be followed up with an email to admin@algim.org.nz

          • 14 May 2026
          • 15 May 2026
          • 2 sessions
          • Microsoft Teams
          • 10
          Register

          The majority of companies have successfully rolled out Microsoft Teams to enable their businesses to operate and communicate more effectively. Without the appropriate information governance in place organisations will struggle to successfully manage their information. We have seen many companies that are are now looking at retrospective governance for Microsoft Teams.


          This training course aims to help with this need, and will walk you through the guidance required to understand the appropriate ways to use Microsoft Teams and to manage data inside it.


          This course includes a brief introduction to governance, the archiving and disposal of teams, and will look at the security and compliance centre.


          This course also offers top tips and practical demonstrations.



          About our presenter Andrea McIntosh, Leadership Through Data


          Andrea has worked in information and technology management for over two decades. As an experienced Information Manager, mainly in the public records space, she brings extensive experience in strategy, information and data architecture, and project delivery. As a skilled trainer and business coach, she shares her passion for information and records management and empowers others around her.  Increasing stakeholder engagement and bringing people along on the journey, while delivering pragmatic solutions with sustainable information management at the heart of them is always the aim. Andrea is also actively involved in the development of IM standards and delivery of support to the sector in this space.


          Course outline

          • Teams Apps
          • Private Channels
          • External Access
          • Guest Access
          • Conditional Access Policy
          • MS Teams: Where is the Data
          • Information Protection Tools
          • Data Loss Prevention (DLP)
          • Communications Compliance
          • Cloud Security


            What you need to know

            • CPD Points: 6
            • Course level: Foundation
            • Number of sessions:
            • Platform: Microsoft Teams will be used for this training session. You will receive a Teams Meeting link prior to the training date. 
            • Sessions are limited to: 10 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
            • We recommend you log in ten minutes before the training session starts to ensure there are no tech issues.
            • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
            • You will need a quiet space so there are no distractions for the participants.


            For any questions, please contact training@algim.org.nz


            Registrations made after 2pm on the day prior to commencement of this training must be followed up with an email to admin@algim.org.nz

            • 20 May 2026
            • 27 May 2026
            • 2 sessions
            • Microsoft Teams
            • 10
            Register

            Why GA4 and why now?

            Not using Google Analytics data is like flying a plane without controls – you have no idea how your website is performing.


            GA4 data can help your team understand your audience and improve your website performance.


            Yes, GA4 can be confusing – new interface, new metrics – we get it. Our training cuts through the complexity, explains the differences between the old Universal Analytics and GA4, and gets you straight to the insights.


              Meet the Trainer 


              Lana Gibson is a data strategist from Wellington, New Zealand who specialises in analytics and SEO / AIO for large content-driven websites. Over the past 15 years, she has worked with Air New Zealand, GOV.UK, Silverstripe, Te Papa, and all levels of the New Zealand government. She helps clients make the most of their data with dashboards, and GA4 setup and training. She helps teams build data cultures, so they can own their performance and get the best results.



              Course Requirements

              • Microphone and webcam/video are required for interaction with others.
              • A quiet space is necessary to avoid distractions.

              Access & Communication

              • You will receive an email with a link to each session.

              Course Duration & Structure

              • Standard training consists of two 2.5-hour sessions, held one week apart to allow time to absorb learnings.
              • We recommend logging in 10 minutes before the session starts to ensure audio and video work.

              Participant Numbers

              • Sessions are limited to 10 participants.
              • If minimum numbers aren’t met, the course will be postponed and registrations transferred to the next intake.

              More Information

              • If you have any issues, please contact service@algim.org.nz
              • 20 May 2026
              • 1:00 PM - 3:00 PM
              • Microsoft Teams
              Register

              Course overview

              • Neurodiversity describes the broad range of neurological differences among individuals, including neurodivergent and neurotypical people. By understanding and supporting these differences, organisations can uncover a wealth of untapped potential and diverse perspectives.
              • Neurodivergence is a reality for 6-8% of the adult population. Despite this, many neurodivergent employees feel unsupported or disconnected from their workplace. For any organisation to thrive, it’s crucial to create a space where all employees feel accepted and have the resources they need.
              • Each neurodivergent employee is different, but they may have alternative ways of working, such as heightened focus on detail, sensitivity to stimuli, or fluctuating attention levels. Recognising these traits and using them as opportunities can enhance team collaboration and innovation.
              • Creating an inclusive workplace means celebrating the diverse ways that brains work. Supporting neurodivergent employees through practical solutions not only benefits them but strengthens the collective potential of the entire team.


              Workshop Details

              The workshops will cover the following topics:

              • Understanding Neurodiversity: Gain insights into how neurodivergence, including Autism, ADHD, and learning differences, can manifest in the workplace.
              • The 6-S Support Plan: A practical framework to tailor your support to different neurodivergent needs in areas like communication, emotional support, sensory preferences, and structure.
              • For Leaders: Supporting Neurodivergent Talent: Learn how to adapt leadership and team management practices to maximise the potential of all employees.
              • Creating an Inclusive Culture: Foster a culture that values diversity and promotes acceptance and understanding.


              What you need to know

              • We will use Microsoft Teams as the platform.
              • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
              • You will need a quiet space so there are no distractions for the participants.
              • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
              • You will receive an email with a link to each session.
              • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.

              For any questions, please contact service@algim.org.nz

              • 10 Jun 2026
              • 17 Jun 2026
              • 4 sessions
              • Microsoft Teams
              Register

              The course is designed for those that have a reasonable level of experience in the information management world. We explore the creation and implementation a taxonomy/classification structures for your document based information and records environments. It is specifically designed for the local authority sector with reference to the ALGIM classification structure/taxonomy, as well as development of your own taxonomy. We also explore the hardest part of the process – its implementation!


              The course is divided into four modules of 90 minutes each. Each module is delivered online with its own workbook which is sent out to participants beforehand. There is also a small amount of homework to be done between modules to support learning.

               

              About our presenter Kerri Siatiras, Siatiras Consulting


              Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.


              Online sessions – all run from 9:00am - 10:30am

              • Session 1 course overview, understanding broader context, exploring why we use taxonomy/classification structures
              • Session 2 using taxonomy to support legal requirements, using folders versus metadata tagging, utilising the ALGIM classification structure
              • Session 3 taxonomy development process
              • Session 4 taxonomy implementation and ongoing maintenance, course wrap up


              What you need to know

              • We will use Microsoft Teams as the platform.
              • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
              • You will need a quiet space so there are no distractions for the participants.
              • Sessions are limited to 4 - 8 participants. 
                • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
              • You will receive an email with a link to each session.
              • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.

              For any questions, please contact service@algim.org.nz

              • 10 Jun 2026
              • 17 Jun 2026
              • 4 sessions
              • Microsoft Teams
              Register

              This intermediate level course is designed for those who are responsible for managing the disposal of information and records with their local authority.


              The course explores all the basics of disposing of information and records management across both the physical, and digital environments. It also covers the processes involved in disposal, the legal requirements and how to utilise the ALGIM Disposal Schedule.


              The course is divided into four modules of 90 minutes each. Each module is delivered online with its own workbook which is sent out to participants beforehand. There is also a small amount of homework to be done between modules to support learning.

                

              About our presenter Kerri Siatiras, Siatiras Consulting

              Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.


              Online sessions – all run from 11:00 AM - 12:30 PM

              • Session 1 - Course overview, understanding disposal, introducing disposal schedules, the difference between appraisal and sentencing
              • Session 2 - Legal requirements for disposal, understanding protected records, how the ALGIM disposal schedule fits in
              • Session 3 - Utilising the AGLIM disposal schedule
              • Session 4 - Understanding implementation, processes for implementing a disposal schedule over hard copy records, and digital records, course wrap up


              What you need to know

              • Visit the IM Toolkit to download a copy of the ALGIM BP06 Disposal Schedule – this is a requirement for this course: ALGIM Inc - IM Toolkit
              • We will use Microsoft Teams as the platform.
              • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
              • You will need a quiet space so there are no distractions for the participants.
              • Sessions are limited to 4 - 8 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
              • You will receive an email with a link to each session.
              • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.


              For any questions, please contact service@algim.org.nz

              • 15 Jun 2026
              • 16 Jun 2026
              • 2 sessions
              • Microsoft Teams
              • 7
              Register

              SharePoint is the technology the powers all file storage in Microsoft 365 including OneDrive, SharePoint and Teams.

              This course has been designed to give you the core skills for working with and managing files stored in SharePoint as well as creating and managing a SharePoint site.

              You will learn how to create and edit documents and pages as well as work with Microsoft Lists.

              This course will provide the novice user with a thorough understanding of the basic SharePoint building blocks of Lists, Libraries, Pages and Columns plus experience and understanding of the settings and permissions available in a SharePoint site.

              This course provides hands on experience working as both a user of a SharePoint site and as a SharePoint Site Owner to give you the skills and knowledge need to work effectively with SharePoint in Microsoft 365.

              About our presenter Andrea McIntosh, Leadership Through Data

              Andrea has worked in information and technology management for over two decades. As an experienced Information Manager, mainly in the public records space, she brings extensive experience in strategy, information and data architecture, and project delivery. As a skilled trainer and business coach, she shares her passion for information and records management and empowers others around her.  Increasing stakeholder engagement and bringing people along on the journey, while delivering pragmatic solutions with sustainable information management at the heart of them is always the aim. Andrea is also actively involved in the development of IM standards and delivery of support to the sector in this space.

              Course outline:


              Creating and Navigating a SharePoint Site

              • Create a SharePoint Site
              • Navigate a SharePoint Site
              • Navigate Between SharePoint Sites
              • Access Site Settings

              Permissions and Access Controls

              • Default SharePoint Permissions
              • Adding and Removing Owners, Members and Visitors

              Libraries

              • Use a Document Library to Work with Files including
              • Upload
              • Create
              • Delete
              • Edit
              • Rename
              • Move & Copy
              • Enter and Edit File Properties

              Set Alerts

              • Create Filters and Views
              • Create a Document Library
              • Create and Modify Columns

              Lists

              • Create a List
              • Create and Modify Columns
              • Set Alerts
              • Create Filters and Views
              • Sort Lists

              Pages

              • Create a Page
              • Modify a Page
              • Promote a Page


                What you need to know

                • CPD Points: 6
                • Course level: Foundation
                • Platform: Microsoft Teams will be used for this training session. You will receive a Teams Meeting link prior to the training date. 
                • Sessions are limited to 5 - 10 participants. If minimum numbers aren’t met, we’ll postpone and reschedule the session.
                • We recommend you log in ten minutes before the training session starts to ensure there are no tech issues.
                • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
                • You will need a quiet space so there are no distractions for the participants.

                For any questions, please contact service@algim.org.nz
                  • 22 Jun 2026
                  • 29 Jun 2026
                  • 4 sessions
                  • Microsoft Teams
                  • 8
                  Register

                  This intermediate level course is designed for those who already understand core concepts relating to information and records management, and are charged with the management of information assets (whether paper-based or digital).


                  The course explores the ideas around information being an asset, how we can understand what information assets we hold (through development of an information asset register), and how managing information assets can improve information management within your local authority.


                  About our presenter Kerri Siatiras, Siatiras Consulting

                  Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.


                  Online sessions – all run from 9:00 AM - 10:30 AM

                  • Session 1 Introduction to information assets
                  • Session 2 Developing an information asset register
                  • Session 3 Managing our information assets
                  • Session 4 Using an information asset register to support business activities


                  What you need to know

                  • We will use Microsoft Teams as the platform.
                  • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
                  • You will need a quiet space so there are no distractions for the participants.
                  • Sessions are limited to 4 - 8 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
                  • You will receive an email with a link to each session.
                  • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.


                  For any questions, please contact service@algim.org.nz

                  • 22 Jun 2026
                  • 29 Jun 2026
                  • 4 sessions
                  • Microsoft Teams
                  • 7
                  Register

                  This intermediate course is designed for more Senior IM Practitioners who are responsible for monitoring and reporting on IM activities and services.


                  The course explores types of measurement, monitoring and reporting that may be appropriate and how to ensure the monitoring and reporting we do is useful.

                   

                  About our presenter Kerri Siatiras, Siatiras Consulting 

                  Kerri is an independent information and records management consultant with extensive experience as both a practitioner and consultant. Kerri was an owner and consultant with the successful independent consulting firm SWIM Ltd for 15 years during which time she helped develop the IM Toolkit with ALGIM. Kerri has continued her ongoing close association with ALGIM and the local authority sector through training and consulting services.


                    Course Topics

                    • Defining monitoring and reporting 
                    • Understanding the legislative and business context
                    • Understanding why we need to monitor and report on IM
                    • Exploring how the Executive Sponsor role fits in
                    • Possible levels of measurement in an organisation
                    • Types of monitoring and reporting 
                    • Determining what monitoring and reporting should be in place
                    • How to ensure that what we monitor and report on is useful


                    What you need to know

                    • Online sessions – all run from 11:00 AM - 12:30 PM
                    • We will use Microsoft Teams as the platform.
                    • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
                    • You will need a quiet space so there are no distractions for the participants.
                    • Sessions are limited to 4 - 8 participants. If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.
                    • You will receive an email with a link to each session.
                    • We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.


                    For any questions, please contact service@algim.org.nz

                    • 30 Jun 2026
                    • 9:30 AM - 1:00 PM
                    • Microsoft Teams
                    • 10
                    Register

                    This comprehensive course is designed to provide participants with an in-depth overview of the New Zealand privacy laws.


                    Throughout the course, participants will explore key principles, compliance obligations, and best practices to ensure adherence to privacy regulations in New Zealand.


                    The course is structured into three focused hours, each dedicated to different aspects of the Privacy Act 2020, offering practical insights and actionable strategies to implement effective data protection measures within organisations.


                    About our presenter Andrea McIntosh, Leadership Through Data

                    Andrea has worked in information and technology management for over two decades. As an experienced Information Manager, mainly in the public records space, she brings extensive experience in strategy, information and data architecture, and project delivery. As a skilled trainer and business coach, she shares her passion for information and records management and empowers others around her.  Increasing stakeholder engagement and bringing people along on the journey, while delivering pragmatic solutions with sustainable information management at the heart of them is always the aim. Andrea is also actively involved in the development of IM standards and delivery of support to the sector in this space.


                    Course Outline

                    What is privacy?

                    • public interest in privacy
                    • recent breaches
                    • digital natives

                    What are people concerned about?

                    What are the risks for organisations?

                    Regulatory landscape

                    • privacy laws in New Zealand
                    • who do they apply to
                    • key concepts
                    • common principles and compliance obligations

                    What is privacy management and its role in the broader information governance environment? (roles).

                    Role of records and information professionals

                    • practical insights and actionable strategies for privacy best practices drawing on established tools and processes.


                    What you need to know

                    • Platform: Microsoft Teams will be used for this training session. You will receive a Teams Meeting link prior to the training date. 
                    • CPD points: 3
                    • We recommend you log in ten minutes before the training session starts to ensure there are no tech issues.
                    • You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.
                    • You will need a quiet space so there are no distractions for the participants.
                    • If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.


                    For any questions, please contact service@algim.org.nz

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