White Papers and Resources

Index


Global tech trends for 2020

Artificial intelligence, IoT, and cloud computing. Those are the top three trends emerging from a global research project carried out in partnership with members of our international network LOLA across NZ, Australia, UK, Canada, and Europe.

The survey canvassed the opinions of local government ICT professionals from six countries, and the full report is now available for our members to view here.

Interestingly, the top trends for New Zealand and the United Kingdom matched up exactly, showing an alignment in thinking despite the distance separating our two countries.

Knowing the trends can make a big difference in planning for the year ahead, which is why we were keen to work with our partners to provide this report to all our local government members

ALGIM IT Benchmarking Findings

ALGIM in association with Effectus undertook an IT Benchmarking exercise across participating Councils. Find out the aggregated results and where the sector is positioned when compared internationally. See the two reports below. 


2020 ALGIM Website Snapshot of the Sector Survey 

This survey is undertaken annually with the web and digital community in local government. The results of the survey provides members with an updated snapshot of where we are today as a sector and highlights any major changes since last year’s survey. Check out here ALGIM's 2020 Website Snapshot of the Sector Survey report. 

Mapping New Zealand's traffic attitudes

Roads remain congested and commuters are divided on the changes they'd like to see. Those are some key findings from new research from HERE Technologies into New Zealand's attitudes to traffic. See the results and find out more (member log-in required).

ALGIM council meetings and live streaming survey results

In March 2020 ALGIM surveyed councils to see what they were doing in regard to live streaming council meetings, and what technology they were using. See the results and find out more (member log-in required).

Contact tracing and privacy fact sheet

Whatever contact tracing method you choose, it’s important to think about privacy so that people can trust you to protect their personal information. If they don’t trust your method, they won’t want to use it. Find out more with the fact sheet from Simply Privacy.

2019 ALGIM CX Sector Survey

ALGIM undertook a survey with the customer experience sector in August 2019 to gather some key data and information to be shared with the sector. This report provides the results (member log-in required).

Managing Social Media as Records

ALGIM undertoook a project looking at archiving social media records within local government. This work achieved development of a guide for local government. ALGIM also undertook to research the current technologies available at the time that archived social media records.

  • The guide was formed as part of the Digital Local Government Partnership Programme. The need for this guidance arose from a lack of understanding of what Local Government needs to do to manage social media and be compliant with the Public Records Act 2005 (PRA). View the guide (member log-in required).
  • The following three systems were shortlisted at the time by ALGIM and three presentations were delivered by the suppliers/councils. Please click on the links below to view these webinars. 
         Demo: How DCC use ArchiveSocial tool to manage social media
         Hear how local authorities are using PageFreezer to manage social media 
         Hear how local authorities are using Brolly to manage social media

        

      COVID-19 CIO Strategy

      How do you adapt your department to cope with the challenges posed by COVID-19? This strategy from Effectus walks you through ten steps to consider for the near, medium, and long-term. Download the strategy.

      Checklist for Remote Working for the Contact Centre

      Put together by Enghouse Interactive this checklist gives you an idea of everything you need in place to get your remote contact centre up and running. See the checklist.

      2019 ALGIM Website Snapshot of the Sector Survey 

      This survey is undertaken annually with the web and digital community in local government. The results of the survey provides members with an updated snapshot of where we are today as a sector and highlights any major changes since last year’s survey. Check out here ALGIM's 2019 Website Snapshot of the Sector Survey report. 

      Digital Transformation Strategy Template

      Rural & Provincial Local Government Officers, The Department of Internal Affairs, SOLGM and ALGIM have worked to develop a template for a digital transformation strategy that any of our member councils are welcome to use. You will be required to log in to access this document [Word format]. Download the strategy.

      Linked Data for Interlinked Local Government

      This white paper describes a local government Linked Data approach, supported by standards and best practice, to enable local authorities to become Linked Open Data1 enterprises.
      This white paper also describes the challenges local authorities face when endeavouring to share or exchange data across boundaries. The Linked Data approach of interlinking data and the benefits gained are introduced.
      The paper also describes future information trends, links to other projects, finishing with a call to action.
      ALGIM Linked Data for Interlinked Local Government Working Party - headed by Adrienne Bonnington

      Implementing Public Wi-Fi Services for Local Government

      A collection of research and case studies relevant for LGA's looking to implement or grow and existing Public Wi-Fi service. - written by MAV Technology 2015

      Management of Born Digital Records

      ALGIM's research paper for 2015.  ALGIM would like to thank the working party made up of Natalie Dewson, MWLASS, Andrea McIntosh, Whangarei District Council, Jacqueline Davidson, Auckland Council and Amanda Cockburn, ALGIM, for their assistance in the writing of this White Paper.

      View the Whitepaper on Management of Born Digital Records

      Fit for the Digital Future - Technologies for the 21st Century

      SOLGM and ALGIM are very pleased to announce the release of their joint report - 2015

      View this report on the influence of new information and digital technologies on the local government sector

      Paperless Council Meetings & The Dashboard Revolution

      A 1st step into a World of Mobile Enterprise Application - written by MAV Technology 2015

      Paperless Council Meetings

      The Dashboard Revolution

      Evaluating Local e-Government in New Zealand: A Socio-Technical Approach

      ALGIM's research paper for 2013 was provided by Braja Podder from Auckland Council.

      View Braja Podder's Whitepaper on Evaluating Local e-Government in New Zealand: A Socio-Technical Approach

      Mobility within Local Government

      ALGIM's research paper for 2012 focussed on Mobility within Local Government.  ALGIM enlisted the help of Damien Toman, Director and Independent Consultant - ICT Training & Consulting International Ltd.

      View ALGIM's Whitepaper on Mobility within Local Government

      IPv6 Adoption within Local Government

      ALGIM's research paper for 2011 focussed on IPv6 Adoption within Local Government.  ALGIM enlisted the help of Dr Murray Milner, Convenor of the New Zealand IPv6 Task Force to prepare this whitepaper.

      View ALGIM's Whitepaper on IPv6 Adoption within Local Government 

      Shared Services in NZ Local Government

      ALGIM's research paper for 2010 focussed on Shared Services in NZ Local Government.  ALGIM enlisted the help of Jeff Shaw of Destin Consulting to prepare this white paper and includes case studies from six  councils.

      ALGIM would also like to thank Revera for their sponsorship and Effectus for their assistance.

      View ALGIM's White Paper on Shared Services in NZ Local Government 2010

      ALGIM E-Democracy Survey

      One of ALIGM's major initiatives for 2009 was to produce a whitepaper and roadmap on "E-democracy for NZ Local Government". We enlisted the help of Carol Hayward who is (formerly from Bristol City Council and a leader in this field).  She is currently working for Rodney District Council.

      The ALGIM e-democracy whitepaper was released at the 29th ALGIM Annual Conference in November 2009.

      E-democracy whitepaper

      Other resources:  

      Effective Petitioning the Internet Way

      E-participation Handbook

      Unified Communications Features in NZ Councils

      ALGIM's 2008 research paper focussed on unified communication features in NZ councils. This survey was sponsored and supported by the Unified Communications provider, Zeacom.

      The ALGIM Unified Communications whitepaper was released at the 28th ALGIM Annual Conference in November 2008.

      Unified Communications Features in NZ Councils

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