This webinar is for ALGIM Council / CCO members only.
Citizens are changing how they find information - and councils need to adapt.
This session explores how generative AI tools like ChatGPT are shifting citizen behaviour, why your website remains critical as a source of truth for AI engines, and what you can do to improve those experiences.
You'll see practical demonstrations of conversational search, tools to optimise your content for AI discoverability, and how AI can help fix common website quality problems like accessibility.
About the Presenter:
John-Paul Syriatowicz Co-founder & Executive Chairman
Squiz
John-Paul (JP) Syriatowicz is Co-founder and Executive Chairman of Squiz, a digital experience platform company he started in Sydney in 1998.
With a background in neuroscience (B.Sc Hons, UNSW), JP has spent over 25 years helping organisations transform how they communicate online. Under his leadership, Squiz has grown from a small Redfern studio to an international company serving government, higher education and enterprise clients across Asia Pacific, UK, Europe and North America.
Squiz’s Digital Experience Platform is recognised by industry analysts as a leading platform for government including those in Australia and New Zealand. JP is a former Ernst & Young Entrepreneur of the Year award winner. He remains hands-on with clients, particularly on digital strategy and emerging technology - including the practical application of AI to improve citizen experiences.
ALGIM is proud to have 100% of councils as members. Charities Commission number CC 53472
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