ALGIM's Spring Conference is a great event, and it wouldn't be possible without the support of our great exhibitors and sponsors. Make sure to visit them at the event and see what they have to offer.
MAGIQ Software provides a Cloud deliverable finance and administration software platform. The Company has more than 500 customers spread across New Zealand, Australia, the USA, the UK, Singapore and South Africa with a strong focus on the public sector and related service agencies.
More than 220 Councils throughout New Zealand and Australia enjoy using MAGIQ every day.
The MAGIQ Enterprise Platform features six Suites of contemporary, easy to use software. Each Suite can be deployed individually, or together as a single unified Platform.
· MAGIQ Council
· MAGIQ Finance
· MAGIQ Payroll
· MAGIQ Performance
· MAGIQ Documents
· MAGIQ Mobile
Ease of use combined with a careful and efficient implementation process delivers excellent staff take-up and great business outcomes for customers. Our team of more than 100 staff deliver local support and development from offices in Napier, Auckland, Christchurch, Melbourne, Sydney and Los Angeles.
Squiz helps councils harness digital technologies to deliver services online.
Used by local government in NZ, Australia, Europe, the UK and USA, our platform for building out council services online:
- integrates into any environment
- includes council-specific workflows such as consultation management
- supports council innovation and utilisation of emerging technologies such as IoT and AI.
PNCC Contact Centre
The PNCC Contact Centre operates one of the largest shared services in local government, providing 30 councils with a multi-channel service offering to take the stress out of after hours.
14 years of experience handling day to day local government issues as well as answering the call when Emergency strikes.
Today, we are addressing the challenge of what to do with social media after hours.
Piloting a service for 3 months with a handful of councils we are shaping a Facebook monitoring service to share with any council. Is this an issue you are facing and how are you tackling it today?
We’d love to hear your take on it.
The ability to pay and get paid is critical for every business. But business payments are inherently complex and getting more so every day, making it difficult for organizations to create a business payments strategy that helps them be successful.
Bottomline Technologies, an innovator in business payment automation technology for 30 years, eliminates that struggle by helping companies make complex business payments simple, smart and secure.
Ensure you visit Enghouse Interactive at stand 9 and enter the draw to win an Amazon Echo and join us for a game of darts. Enghouse Interactive develops award-winning communications software that streamlines the customer journey across multiple channels, maximising the value of every interaction and enhancing the customer experience.
A comprehensive portfolio of integrated customer interaction management solutions includes a range of omni-channel contact centre applications, such as knowledge management, vocal and visual self-service, quality management, call and screen recording, customer interaction survey, real-time speech analytics and workforce management.
SilverStripe is passionate about the limitless possibilities of the web.
We share a vision: to create platforms that help people work together better. As well as supporting the community that helps grow the open source project, we work with a number of clients across government, banking, utilities and telecommunications.
Buzz Channel is a leading customer research and community engagement business. We help councils engage with, listen to and understand your customers and communities in a way that delivers actionable insight, to inform and direct business success.
The concept underpinning all of our work is that of ‘co-creation of value’: The more a council listens to, understands and works with its customers to co-create services, the more that organisation will succeed.
We provide ongoing Customer Experience Management (CEM) programmes to a number of council teams, to help them listen to customers and take appropriate action - to improve services and systems, and build trust and advocacy.
We have a highly skilled team with a wealth of experience in working with local government to deliver customer insights. By combining specialist research and engagement expertise with world class technology, we can help you design and manage an effective ongoing customer feedback programme.
Contact Ben on 09 379 8920
When engaged people, blend the best process, with the right technology, they produce consistently great outcomes. That's what we've found when we deliver solutions built for local government that combine strong technology partnerships with tailored consulting services in digital planning and building approvals, community engagement, and information management. Find out more at www.redmansolutions.com.au.
Cyclone is a New Zealand owned ICT company that provides IT procurement capability for NZ All-of-Government agencies, councils, tertiary institutions and commercial organisations.
Datacom has an unmatched track record of delivery, local collaboration and leveraging the best technology — in a fast moving world. Our value to customers lies in doing things right, openness in how we do it and proof of promise in what transformational intelligence can deliver.
Datacom provides a range of solutions that will transform your organisation and enhance your services to the community. Our complete Local Government solution, Datascape has been designed with an Enterprise Resource Planning system at its heart and encompasses core council services and two-way community engagement on a digital platform. The complete solution includes: Customer Relationship Management, Financials, Rating, Regulatory, Human Resources and Payroll, Facility Management, Online Services, Payment Gateways, Websites, Business Intelligence and Mobile Engagement.
Monsido is a leading web governance software platform used by Local, State and Federal Governments to better monitor and manage website issues. Monsido’s one-stop platform addresses content issues, readability issues, compliance violations and much more. The platform is an internal tool for content, communications, and web teams to improve efficiency and save time. They are offering a free website scan to all Local Governments attending the 2018 ALGIM Spring Conference. Visit their exhibition space to get a report on your council's website.
Catalyst is a global team of open source technologists. We specialise in the design and development of enterprise content management systems, leveraging the power of Silverstripe CWP and Drupal CMS.
We are passionate about how open source software and an open standards approach can help local governments have the freedom to innovate and make sound business decisions around digital content and systems. These systems are robust and powerful, yet won’t lock you into costly licences for years to come.
As well as this, we are a supplier on the web services panel, and can host your CMS on New Zealand’s own cloud infrastructure Catalyst Cloud or the Common Web Platform. Our reputation speaks for itself, with a portfolio of successful solutions across clients in local and central government, crown institutes, and the private sector.
Telemall is the smart choice when it comes to working with a professional team who know their trade inside and out. A key element in our service to you is the importance we place on message planning and strategy. We ensure that the tone, frequency and actual message will be a positive experience for your audience. With over 30 years in the industry, you can bet we have perfected our approach to crafting the perfect message.
CCiNZ operates as an incorporated society, established in April 2009 by Contact Centre professionals, for Contact Centre professionals. Our purpose is clear: to support, educate and engage Contact Centre professionals in New Zealand.